Directory

Directory

HSB > Business Directory

Hope Koch, CPA, Ph.D.

Associate Professor - Information Systems

Contact Information

Email:  Hope_Koch@baylor.edu
Campus Phone:  (254) 710-4071
Fax:  (254) 710-1091
Mailing Address:  One Bear Place # 98005
Waco, TX  76798-8005
Office Location:  HSB ISY South #169

Educational Background

  • Ph D - Information & Operations Manag, TEXAS A&M UNIV COLLEGE STA, 2003
  • MBA - Information Systems Management, BAYLOR UNIVERSITY, 1997
  • BBA - Accounting, UNIV MARY HARDIN-BAYLOR, 1992

Work Experience

  • Senior Auditor, McLane Company, Inc. (March 1992 - August 1996)

Consulting

  • Management, Wal-Mart Stores, Inc., Bentonville, Arkansas (February 1, 2009 - April 30, 2009)

Awards and Honors

  • Young Researcher Award, Baylor University, Hankamer School of Business (April 11, 2012)
  • Outstanding Faculty, Zeta Tau Alpha (November 10, 2010)
  • Who's Who Among American College Students--Nominated Student Who Was Selected, Who's Who Among American College Students (November 10, 2010)
  • MIS Student Leader Award, Baylor's Management Information Systems Program (November 2009)
  • Bobby G. Bizzell Innovative Achievement Awards, Southwestern Business Dean's Association (June 15, 2009)
  • ConcoPhillips Faculty Fellowship, ConocoPhillips (September 2008)
  • Philanthropy Award, Baylor University (October 2006)
  • Philanthropy Award, Cameron Independent School District Foundation (May 2005)
  • Best Paper, Americas Conference on Information Systems (August 2003)

Licensures and Certifications

  • Microsoft Certified Master, Microsoft (March 1998 - March 2002)
  • Certified Public Accountant (May 1995 - Present)

Professional Memberships

  • Association of Information Systems (AIS)
  • Society for Information Management

Biography

Hope Koch (Hope_Koch@baylor.edu) is an Associate Professor in Baylor University’s IS program, where she leads the program’s career development efforts. After graduating with her undergraduate degree in accounting in 1992, Hope worked as a CPA for Wal-Mart Stores, Inc., (the #1 company in the US). In 1996, she began pursuing her MBA in IS at Baylor University. Shortly after her graduation, she matriculated to Texas A&M University. After earning her Ph.D. in information and operations management, she began her academic career at Baylor University.

In Hope’s classes students work on projects that impact business and society. Her undergraduate management information systems students work on IT intervention projects to solve real-world business problems. Students in her IS leadership course compete in international competitions and engage in consulting projects for companies like Wal-Mart and USAA. Students in her qualitative II doctoral seminar design and execute qualitative research projects which are published in journals and conference proceedings.

Hope’s research focuses on solving organizational problems. Most recently she’s been studying the next generation of IT employees and how organizations can leverage new technologies like social networking. In addition to publishing in leading academic journals like MIS Quarterly, MIS Quarterly Executive and Journal of Strategic Information Systems, Hope serves on two editorial boards and frequently shares her research with industry.

Hope believes that education changes lives. Scholarship and inspiring teachers helped her leave the small town Texas trailer park where she spent the first 20 years of her life. In an effort to help others pursue their dreams, Hope and her husband Kevin run the Callaway Foundation, an educational foundation that provides nearly $500,000 in scholarships annually to high school graduates from Cameron, TX--Hope’s hometown.

On a personal note, Hope loves competition and adventure. She is a regionally ranked triathlete and has completed 6 marathons. She has walked on fire, sky-dived and bungee jumped.

Publications

Discipline-based Scholarship

Koch, H., Leidner, D. and Gonalez, E. “Digitally-Enabling Social Networks: Resolving IT-Culture Conflict,” Information Systems Journal, Accepted 9/28/12.

Koch, Hope, Gonzalez, E. and Leidner, D. “Bridging The Work/Social Divide: The Emotional Response To Organizational Social Networking Sites,” European Journal of Information Systems, 2012 (21), pp. 699-717.

2. Gonzalez, Ester S., and Hope Koch. “Internal Social Media Sites,” In H. Topi (Ed), 2nd edition of the Computer Science Handbook, Boca Raton, FL: CRC Press, Taylor and Francis Group. Submitted 5/1/12.

1. Looney, Clayton, Firth, David, Koch, Hope, Cecez-Kecmanovic Dubravka, Hsieh, JJ Po-An, Soh, Christina, Valacich, Joseph S., and Whitely, Edgar. “Panel: The Credibility Crisis in IS, A Global Stakeholder Perspective,” International Conference on Information Systems, Shanghai, China, December 5, 2011.

3. Koch, H., Gonalez, E., and Leidner, D. “Resolving IT-Culture Conflict in Enterprise 2.0 Implementations, 17th Americas Conference on Information Systems, Detroit, MI, August 5, 2011.

Koch, H., and Trower, J. “How I Became IS: Understanding the Major Decision,” 17th Americas Conference on Information Systems, Detroit, MI, August 5, 2011.

Firth, D., King, J., Koch, H., Looney, C., Pavlou, P., and Trauth, E. “Addressing the Credibility Crisis in IS,” Communication of the Association for Information Systems, 28(Article 13). 2011, pp. 199-212.

Koch, Hope and Schultze, Ulrike. “Stuck in the Conflicted Middle: A Practice Perspective on B2B E marketplaces,” MIS Quarterly, 35(1), 2011, pp. 1-24.

Leidner, D., H. Koch, and E. Gonzalez (2010) "Assimilating Generation Y IT New Hires into Usaa's Workforce: The Role of an Enterprise 2.0 System", MIS Quarterly Executive (9) 4, pp. 229-242.

Koch, Hope, Van Slyke, C., Wells, J., Watson, R.T. and Wilson, R.L. “Attracting, Retaining and Placing IS Students in an Economic Downturn,” Communications of the Association for Information Systems, 26(22), 2010, pp. 477-492.

Koch, Hope. “Developing Dynamic Capabilities in Electronic Marketplaces: A Cross Case Study,” Journal of Strategic Information Systems, 19(1), 2010, pp 28-38.

"Exploring Knowledge Management Using Network Theories:," Journal of Computer Information Systems, Vol. 45, No. 4, (2005), pp. 62-74 (coauthors: B. Chae, D. Paradice, V. Huy).

"An Investigation of Knowledge Management within a University IT Group," Information Resources Management Journal, Vol. 15, No. 1, (2002), pp. 13-21 (coauthors: D. Paradice, B. Chae, Y. Guo).

Contributions to Practice

"Acclimiating ConocoPhillips' Newest Employees: The OneWiki Intern Challenge," (August 2011).

"How to Earn Scholarship Money," (February 2006), pp. 12.

"E-Marketplace Regression of National Trucking Exchange," Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, (2006), pp. 413-417.

"Electronic Marketplaces and Procurement," Public Purchasing Review, (December 2004), pp. 13-21.

"Benchmarking Electronic Commerce Initiatives," Vol. 3, (September 2001), pp. 2-41 (coauthors: E. P. Robinson).

Learning and Pedagogical Research

4. Koch, Hope and Venkataraman, Ramesh. “Strengthening IS Programs: Enrollments,” The Association of Information Systems, Webinar, February 4, 2011. Attendance: 44

Koch, H. and Kayworth, T. R. (2009), "Partnering with the Majors: A Process Approach to Increasing IS Enrollment." Journal of Information Systems Education, Vol., No., pp.

"Inter-organizational Information Systems Adoption and Diffusion: A Review and analysis of Empirical Research," , Hershey, PA, 2005, pp. 214-230.

"Knowledge Management Enablers with an IT Department," , Hershey, PA, 2003 (coauthors: D. Paradice, Y. Guo, B. Chae).

"Business-to-Business Electronic Commerce Marketplaces: The Alliance Process," Journal of Electronic Commerce Research, Vol. 3, No. 2, (2002), pp. 67-76.

Presentations and Proceedings

"," presented at the , Waco, Texas, August 2008.

Discipline-based Scholarship

1. Koch, Hope. “Millennials Transition to the IT Workplace: Challenges and Coping Strategies.” 5th International Workshop on Grounded Theory Methodology Research, Shanghai, China, December 7, 2011. Attendance: 30

Looney, Clayton, Firth, David, Koch, Hope, Cecez-Kecmanovic Dubravka, Hsieh, JJ Po-An, Soh, Christina, Valacich, Joseph S., and Whitely, Edgar. “Panel: The Credibility Crisis in IS, A Global Stakeholder Perspective,” International Conference on Information Systems, Shanghai, China, December 5, 2011.

Koch, H., Gonalez, E., and Leidner, D. “Resolving IT-Culture Conflict in Enterprise 2.0 Implementations, 17th Americas Conference on Information Systems, Detroit, MI, August 5, 2011.

Koch, H., and Trower, J. “How I Became IS: Understanding the Major Decision,” 17th Americas Conference on Information Systems, Detroit, MI, August 5, 2011.

Koch, H., Looney, C.A., Firth, D., King, J., Pavlou, P., and Trauth, E. 2010. "Panel: The Credibility Crisis in IS," 16th Americas Conference on Information Systems, Lima, Peru.

Koch, H., M. A. Fuller, C. Van Slyke, R. T. Watson and R. L. Wilson (2009) Panel: Attracting, Retaining and Placing IS Students in an Economic Downturn, 15th Annual Americas Conference on Information SystemsSan Franscisco, CA.

Contributions to Practice

2. Koch, Hope. “Marketing IS Programs: Making the Most of Limited Resources.” Information Systems Academic Heads International Meeting, Shanghai, China, December 5, 2011. Attendance 20.

Koch, Hope (directed 7 undergraduate students), “Recruiting Women and Minorities into Technical Fields,” USAA’s College Recruiting Team, San Antonio, TX, April 22, 2010. Approximate attendance: 12

Koch, Hope, “Using Social Networks to Build Your Business,” Supply and Equipment Foodservice Alliance Executive Forum, Austin, TX, January 24, 2010.

Learning and Pedagogical Research

1. Koch, Hope , Lahiri, Atanu, Loiacono, Eleanor and Hardin, Andrew . “Earning High Teaching Evaluations.” Teaching Panel as part of the Americas Conference on Information Systems Doctoral Consortium, Seattle, WA, August 9, 2012.

"Solving the IS Enrollment Crisis: Baylor's IS Career Development Program," presented at the Southwestern Business Dean's Association Conference, Santa Fe, NM, June 2009.
Border Title