Hope Koch

Associate Professor - Information Systems
Associate Professor - Information Systems

Contact Information

Campus Phone:  (254) 710-4071
Fax:  (254) 710-1091
Mailing Address:  One Bear Place #98005
Waco, TX  76798
Office Location:  Foster Business and Innovation 310.4

Office Hours

Fall 2016
Tuesday and Thursday
8-9:15, 12:30-3:15, 4:45-5:15

Educational Background

  • PHD - Information & Operations Manag, Texas A&M Univ College Sta
  • MBA - Information Systems Management, Baylor University
  • BBA - Accounting, Univ Mary Hardin-Baylor

Work Experience

  • Chairman, The Callaway Foundation (May 2002 - Present)
  • Auditor, Tax Accountant and Staff Accountant, McLane Company, Inc. (Wal-Mart Subsidiary) (April 1992 - August 1996)

Awards and Honors

  • Teaching Grant, Academy of Teaching and Learning (December 2, 2016)
  • Godfrey Sullivan Professorship, Baylor University (June 2016)
  • Paul Gray Award for the Most Thought Provoking Paper, Communications of the Associaton for Information Systems (April 19, 2016)
  • Godfrey Sullivan Fellowship, Baylor University (September 24, 2015)
  • Bobby G. Bizzell Innovative Achievement Award Runner Up for "Customer Service in the Red Zone: Baylor's Wi-Fi Coaching Program", Southwestern Business Dean's Association (June 15, 2015)
  • Professor of the Month, Alpha Tau Omega Fraternity (November 24, 2014)
  • Woman of Achievement Recognition, Miss Texas Pageant (April 5, 2014)
  • Stafford Beer Medal for Best Paper Published in the European Journal of Information Systems, The Operational Research Society (November 28, 2013)
  • Young Researcher Award, Baylor University, Hankamer School of Business (April 11, 2012)
  • Outstanding Faculty, Zeta Tau Alpha (November 10, 2010)
  • Bobby G. Bizzell Innovative Achievement Awards, Southwestern Business Dean's Association (June 15, 2009)
  • ConcoPhillips Faculty Fellowship, ConocoPhillips (September 2008)
  • Philanthropy Award, Baylor University (October 2006)
  • Philanthropy Award, Cameron Independent School District Foundation (May 2005)
  • Best Paper, Americas Conference on Information Systems (August 2003)
  • Top Ph.D. Student in the Information and Operations Management Program, Texas A&M University (May 2003)

Licensures and Certifications

  • Certified Public Accountant (May 1995 - Present)

Professional Memberships

  • Society for Information Management (2008 - 2014)
  • Association of Information Systems (AIS)


Hope Koch is an Associate Professor and the Godfrey Sullivan Faculty Scholar in Baylor University’s IS program. She leads the program’s career development efforts. Dr. Koch has received numerous recognitions for her program-building efforts, including the ConocoPhillips Faculty Development Fellowship and the Southwestern Business Dean’s Association Innovative Achievement Award.

Dr. Koch’s research focuses on topics that interest business leaders. Most recently she’s been studying predictive analytics and the sharing economy (e.g., business like Uber and Airbnb. In addition to publishing in leading academic journals like MIS Quarterly, MIS Quarterly Executive, and the Journal of Strategic Information Systems, Dr. Koch shares her research in executive forums.

As an educational philanthropist, Dr. Koch serves on higher education fundraising committees at Texas State University and Baylor University. Since 2002, she has chaired the Callaway Foundation which grants $500,000 in scholarship to Texas High School seniors each year.

Dr. Koch is a fitness enthusiast and has completed many Ironman 70.3 triathlons, hiked the Grand Canyon rim-to-rim, and road her bicycle 100 miles in the Hotter than Hell Bike bike race.


Basic or Discovery Scholarship

Niederman, F., Crowston, K., Koch, H., Krcmar, H., Powell, P. and Swanson, B. 2014. "Assessing IS Research Impact, " Communications of the Association for Information Systems.

"The Influence of Social Media on Organizational Socialization," (January 2015) (coauthors: Dorothy E. Leidner).

Gonzalez, Ester; Leidner, Dorothy and Koch Hope. “The Influence of Social Media on Organizational Socialization,” Hawaii International Conference on System Sciences, Hawaii, January 2015. Best Paper Nominee

Firth, David; King, John; Weber, Ron; Whitley, Edgar; Koch, Hope and Looney, Clay. “The King Is Dead! Long Live the King! Homelessness and Survival in the IS Field” International Conference on Information Systems, Auckland, New Zealand, December 2014.

Koch, Hope; Zhang, Sixuan; Giddens, Laurie; Milic, Nash; Yan, Kevin and Curry, Pat. “Consumerization and IT Department Conflict” International Conference on Information Systems, Auckland, New Zealand, December 2014.

Koch, H. 2014. "Social Networking's Workplace Impact," Baylor Libraries Symposium: 50th Anniversary of Understanding Media, Waco, TX, September 26, 2014.

Koch, H., and Curry, P. "IT Consumerization's Impact on Enterprise IT," Americas Conference on Information Systems, Savannah, GA, August 7-10, 2014.

Gonzalez, Ester S. and Hope Koch. “Social Media Sites within the Workplace,” In H. Topi (Ed), Information Systems and Information Technology, Vol. 2 (Computing Handbook Set, 3rd edition), Boca Raton, FL: Taylor and Francis, 2014.

Looney, Clayton, Firth, David, Koch, Hope, , Cecez-Kecmanovic Dubravka, Hsieh, JJ Po-An, Soh, Christina, Valacich, Joseph S., and Whitely, Edgar. “The Credibility Crisis in IS, A Global Stakeholder Perspective,” Communications of the Association for Information Systems, 34 (Article 61). 2014, pp. 1175-1189.

Koch, H., Leidner, D. and Gonalez, E. “Digitally-Enabling Social Networks: Resolving IT-Culture Conflict,” Information Systems Journal, 23(5), September 2013.

Koch, Hope, Gonzalez, E. and Leidner, D. “Bridging The Work/Social Divide: The Emotional Response To Organizational Social Networking Sites,” European Journal of Information Systems, 2012 (21), pp. 699-717.

Firth, D., King, J., Koch, H., Looney, C., Pavlou, P., and Trauth, E. “Addressing the Credibility Crisis in IS,” Communication of the Association for Information Systems, 28(Article 13). 2011, pp. 199-212.

Koch, Hope and Schultze, Ulrike. “Stuck in the Conflicted Middle: A Practice Perspective on B2B E marketplaces,” MIS Quarterly, 35(1), 2011, pp. 1-24.

Teaching and Learning Scholarship

Koch, Hope and Venkataraman, Ramesh. “Strengthening IS Programs: Enrollments,” The Association of Information Systems, Webinar, February 4, 2011. Attendance: 44

Basic or Discovery Scholarship

Leidner, D., H. Koch, and E. Gonzalez (2010) "Assimilating Generation Y IT New Hires into Usaa's Workforce: The Role of an Enterprise 2.0 System", MIS Quarterly Executive (9) 4, pp. 229-242.

Koch, Hope, Van Slyke, C., Wells, J., Watson, R.T. and Wilson, R.L. “Attracting, Retaining and Placing IS Students in an Economic Downturn,” Communications of the Association for Information Systems, 26(22), 2010, pp. 477-492.

Koch, Hope. “Developing Dynamic Capabilities in Electronic Marketplaces: A Cross Case Study,” Journal of Strategic Information Systems, 19(1), 2010, pp 28-38.

Teaching and Learning Scholarship

Koch, Hope and Kayworth, Tim. “Partnering with the Majors: A Process Approach to Increasing IS Enrollment,” Journal of Information Systems Education, 20(4), 2009, pp. 439-450.

Basic or Discovery Scholarship

Koch, Hope. “E Marketplace Regression of National Trucking Exchange,” In M. Khosrow-Pour (Ed.), Encyclopedia of E-Commerce, E Government and Mobile Commerce, Hershey, PA: Idea Group Reference, 2006, pp. 413 417

Koch, Hope. “Inter-organizational Information Systems Adoption and Diffusion: A Review and Analysis of Empirical Research,” In S.B. Eom (Ed.), Inter-Organizational Information Systems in the Internet Age, Hershey, PA: Idea Group Publishing, 2005, pp. 214 230.

Chae, B., Paradice, D., Koch, H. and Huy, V. “Exploring Knowledge Management Using Network Theories: Questions, Paradoxes and Prospects,” Journal of Computer Information Systems, 45(4), 2005, pp. 62 74.

Applied or Integration/Application Scholarship

Koch, Hope. “Electronic Marketplaces and Procurement,” Public Purchasing Review (36:Dec-Jan), 2004, pp. 13-21.

Presentations and Proceedings

Applied or Integration/Application Scholarship

Koch, Hope; Babu, Supriya, Robinson, Janet, Swain, Biraj; Jayanna, Krishnamurthy; Chaudhury, Nayanjeet and Occhipinti, Bruno, "SmartBackPacks: Community Empowered Health and Wellness," Improving Urban Health in Asia Co-creation Workshop, Bangkok, Thailand. May 11, 2017.

Teaching and Learning Scholarship

Firth, David; Germonprez, Matt; Koch, Hope; Triche, Jason. “What Every New Faculty Member Needs to Know.” International Conference on Information Systems, Dublin, Ireland, December 12, 2016.

Koch, Hope; Sabherwal, Rajiv; and Ravichandran, T. “Strategizing Your Career and Job Search.” American Conference on Information Systems Doctoral Consortium Panel, San Diego, CA August 11, 2016

Applied or Integration/Application Scholarship

Koch, Hope and Koch, Kevin. “The Coming Crisis in Higher Education,” Keynote speech at the Lions and Rotary Club Meeting, Cameron, TX November 23, 3015.

Teaching and Learning Scholarship

Koch, Hope. “Customer Service in the Red Zone: Baylor’s Wi-Fi Coaching Program,” Southwestern Business Deans Association Conference, Santa Fe, NM, June 14-16, 2015. Runner-up Bobby G. Bizzell Innovative Achievement Award, including a $1,000 cash prize.

"Early Career Strategies," presented at the Big XII+ MIS Research Symposium, Ames, Iowa, April 2015.

"Consumerization and IT Department Conflict," Proceedings of the International Conference on Information Systems (ICIS) 2014, Aukland, December 2014 (coauthors: Sixuan Zhang, Laurie Giddens, Nash Milic, Jie (Kevin) Yan, Pat Curry).

Basic or Discovery Scholarship

“Social Networks in Organizations.” Presented at Texas A&M University’s Information and Operations Management Faculty Research Seminar, College Station, TX, March, 21, 2014.

Applied or Integration/Application Scholarship

Koch, Hope. “Women and Work: Managing the Challenges We Internalize.” Panel as part of Baylor Libraries Symposium on the Feminine Mystique, Baylor University, October 25, 2013.

Teaching and Learning Scholarship

Koch, H. (2013) "MOOC’s: Strategic Implications for Private Universities," MOOCs, Flipping the Classroom, and Transformation of Higher Education: Building Bridges from the Academy (of Management) to the Academy Workshop, Lake Buena Vista, Florida, August 10, 2013.

Basic or Discovery Scholarship

Koch, Hope. “Digitally Enabling Social Networks: Resolving IT-Culture Conflict.” Presented at University of North Texas’ Decision Sciences Faculty Research Colloquim, Denton, TX, March, 22, 2013.
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