Lesson 3 Summary  
Congratulations

You have finished Lesson 3. It stressed these key points:



Content consists of these five aspects:
    1. Procedures - the exact steps to do a job.

    2. Principles - guidelines to help do procedures better.

    3. Concepts - a class of facts, objects, or events that have common features. Can be concrete (e.g., car, ship) or can be abstract (e.g., honesty, integrity.)

    4. Facts - specific objects, e.g., Ford Thunderbird.

    5. Process - the overall performance shown in distinct stages (the big picture).
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