Adapting Your Communication/Leadership Style

Red
(Driver)

Yellow (Expressive)
Green
(Amiable)
Blue (Analytical)

General

  • Needs fast-moving discussion.
  • Focus on bottom-line.
  • Present options.
  • Open and Enthusiastic.
  • Be at ease, but make sure the work gets done.
  • Be interested in them.
  • Slow down and show you interests in them personally.
  • Be sincere.
  • Build trust.
  • Be accurate, systematic, and organized.
  • Provide information to them in advance.
When Approaching:
  • Be direct and to-the-point.
  • Be more social and open.
  • Slow down, don't be too direct.
  • Develop a trusting friendship.
  • Present yourself more formally.
  • Get down to business.
When Questioning:
  • Take care not to get into conflict.
  • Follow their pace.
  • Ask questions, ask for their opinion, take notes.
  • Don't get bogged down with details.
  • Ask careful, considerate questions.
  • Focus on people issues and listen.
  • Be methodical and structured.
  • Seek the facts.
When Presenting to:
  • Move on at any sign of impatience.
  • Don't go off on tangents.
  • Get them involved.
  • Be entertaining and fast-moving.
  • Focus on future benefits.
  • Get feedback.
  • Quote benefits.
  • Give testimonials.
  • Show detailed knowledge.
  • Support statements with proof.
When Confirming:
  • Give options for them to choose.
  • State alternatives clearly.
  • Share their vision.
  • Focus on future benefits and prestige.
  • Offer incentives.
  • Give personal assurances.

 

  • State logical alternatives.
  • Show financial benefits.
  • Offer documentation.
When Following Up:
  • Support their goals.
  • Provide specific options with probabilities of success.
  • Provide lots of ideas.
  • Show how to achieve their dreams.
  • Focus on benefits.
  • Present detail logically.